Privacy Policy - BudaBestLife

Privacy Policy — BudaBestLife.com

Effective date: September 1, 2025

Controller: Budabestlife.com (“BudaBestLife”, “we”, “us”, “our”)

Contact (privacy): support@budabestlife.com

Postal address: Budapest, Hungary

EU/EEA focus: We operate from the EU and process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable local laws. This Policy also includes a supplemental disclosure for California residents (CPRA).

1) What This Policy Covers

This Policy explains how we collect, use, disclose, store, and protect personal data when you visit BudaBestLife.com, create an account, post Listings or Requests, interact with others, subscribe to newsletters, or contact us (collectively, the “Services”).

2) Personal Data We Collect

Data you provide directly

Account details (name, email, password), profile info, photos.
Listings/Requests and messages you publish or send via the Services.
Preferences (newsletter opt‑ins), feedback, and support queries.

Data we collect automatically

Device and usage data (IP address, browser type, settings, language, time zone, pages viewed, referral URLs).
Cookies and similar technologies for core functionality, analytics, and (if you consent) marketing.

Data from third parties

If you sign in via a third‑party auth (e.g., social login), we receive identifiers and profile basics you permit.
Service providers may supply analytics or anti‑abuse signals.
We do not intentionally collect special category data (e.g., health, religion) unless you choose to share it in UGC (which you should avoid).
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3) Lawful Bases for Processing (GDPR)

We process your personal data on the following bases:

Contract: to provide the Services (account, UGC hosting, community features).
Consent: for optional marketing communications and non‑essential cookies. You can withdraw consent anytime.
Legitimate interests: to secure and improve the Services, prevent abuse/fraud, and personalize user experience—balanced against your rights.
Legal obligation: to comply with laws and regulatory requests.

4) How We Use Personal Data

Operate, maintain, and improve the Services.
Host and display user Listings/Requests and profiles.
Provide support, communicate about changes, and respond to inquiries.
Moderate UGC, enforce policies, and protect safety and integrity.
Analyze performance (aggregated/anonymous metrics) to enhance content and UX.
Send newsletters and updates if you opt‑in; you may unsubscribe anytime.
Comply with legal obligations and cooperate with authorities where required.

We do not make automated decisions that produce legal or similarly significant effects without human involvement.

5) Sharing & Disclosures

We may share personal data with:

Service providers (hosting, security, analytics, email delivery, content moderation) under data‑processing agreements.
Other users (when you publish UGC, your profile and content are visible according to your settings).
Legal and regulatory bodies (when required by law or to protect rights, safety, and property).
Business transfers (in connection with mergers, acquisitions, or reorganization; your data may transfer subject to this Policy).

We do not sell personal information for money. If we engage in cross‑context behavioral advertising, we will request explicit consent and provide opt‑out controls.

6) International Data Transfers

If data is transferred outside the EEA/UK, we rely on lawful safeguards (e.g., EU Standard Contractual Clauses or adequacy decisions). You may request a copy of relevant safeguards by writing to support@budabestlife.com.

7) Data Retention

We retain personal data as long as necessary for the purposes described, including legal, accounting, or reporting requirements. Typical examples:

Account data: retained while your account is active; deleted or anonymized after closure subject to legal holds.
UGC: retained while published; may persist in backups for a limited period.
Logs/analytics: retained for a defined period (e.g., 12–24 months) then anonymized or deleted.

8) Your Rights (GDPR/EEA & UK)

You have the right to:

Access your data, and request a copy.
Rectify inaccurate or incomplete data.
Erase data (“right to be forgotten”) where applicable.
Restrict or object to certain processing (including direct marketing).
Portability of data you provided to us.
Withdraw consent at any time (without affecting prior processing).

To exercise rights, email support@budabestlife.com. We may need to verify your identity. You also have the right to lodge a complaint with your local data protection authority. In Hungary: NAIH – Nemzeti Adatvédelmi és Információszabadság Hatóság (www.naih.hu).

9) Children’s Privacy

Our Services are not intended for individuals under 16 (or the age of digital consent in your country). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will take appropriate steps.

10) Security

We employ reasonable technical and organizational measures to protect personal data (access controls, encryption in transit, backups, and monitoring). No online service can guarantee absolute security.

11) Cookies & Similar Technologies

We use:

Strictly necessary cookies (site security, login/session).
Analytics cookies (to understand usage and improve the site).
Marketing cookies (only with your consent).

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can manage preferences via our Cookie Banner/Settings and your browser settings. Some features may not function without certain cookies.

12) User‑to‑User Communications & Listings

When you post Listings/Requests or message other users, you understand that such content and certain profile data may be visible to others. Exercise caution and avoid sharing sensitive personal or financial information.

13) Data Processors & Sub‑Processors

We maintain agreements with third‑party processors to ensure GDPR compliance. A current list or a description of processor categories is available upon request at support@budabestlife.com.

14) California Privacy Notice (CPRA)

If you are a California resident, you may have the right to:

Know the categories of personal information collected and purposes of use.
Access and delete certain personal information.
Correct inaccurate personal information.
Opt‑out of sale/share (for cross‑context behavioral advertising).
Limit the use of sensitive information where applicable.
Non‑discrimination for exercising these rights.

15) Legal Bases for Marketing

We send marketing emails only with your consent (opt‑in). You can unsubscribe via the link in the email or by contacting us. Transactional or service emails may still be sent.

16) Changes to This Policy

We may update this Policy from time to time. Material changes will be posted with a new effective date. If required by law, we will seek your consent to significant changes.

17) Contact

Data Protection / Privacy: Ben.Admin@budabestlife.com
General Support: support@budabestlife.com
Postal: Budapest, 1052. Hungary